Focus group at the hospital
![Image](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEirKUcp9-dy4_Nhook0kT4zFuZzPS9A4ODIymmOW0xtzo1I3jg12BDrR5kjuEbsQv6l6XLf8igjmnoNYe9cZxMuefXPjHyae4QA4bj0eASyWVFWVjQwg6HaOleCmzsENZHsIiuuDwtWrx4_JfL2i8A70Sa8ndvPJ3dMG3rKP7khSHHx7rfwzoJh9iEvHQ/w640-h480/3.jpg)
It seems like I'm creating a recurring column about my hospital stories from Singapore, but this time I didn't visit the institution as a patient. Well, technically I did, but not as a patient in need of medical attention, but rather as a feedback-giving patient. Since I had interacted with the local Alexandra hospital as both a patient and a family member within three months, I was included in a statistical sample and invited to participate in a focus group discussion on a Saturday morning. I have organized countless focus group discussions myself, and I know how difficult it can be to gather interviewees. So, I immediately said yes, and besides, I had something to say, since my daughter and I are practically regulars there. An agency handled the organization, and they clearly didn't leave anything to chance. They called me about a week before the event, and then messaged me on WhatsApp every few days (everyone uses WhatsApp here, even the government and officials communi